In order to receive technical support via telephone, a service contract is required.
Deerfield.net Premium Priority Support Contracts entitle customers to unlimited priority email and 3 hours of phone support for one year. Priority technical requests are processed within one business day, excluding weekends and holidays.
Additionally, support contracts include a live chat option that instantly connects you to a technician online. Live Chat and Phone is available Monday through Friday, 9:00 AM to 5:00 PM ET.
Annual Premium Priority Support Contracts are available for $299.95 per product.
IceWarp Mail Server
3CX PBX for Windows
"I have never seen more responsive and knowledgeable tech support. I have been in this business since the 8088 processor and I have dealt with many incompetent (the norm) tech support. I don't know what you did differently but PLEASE keep it up.
"....your support is the best in the industry.
That is what makes your product!"