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	Feature List Email Routing Email Tracking Standard Response Customer History Response Monitoring Reporting MailFlow Administration Departmental Benefits System Requirements Case Studies
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A centralized library of standard responses

VisNetic MailFlow allows you to develop a centralized knowledge base that can help company representatives be more efficient and accurate with their email replies. VisNetic MailFlow can even reply automatically to incoming email inquiries with content from the standard response library.

The VisNetic MailFlow standard response library also helps you to train sales, service and support associates by providing a centralized repository of tested and proven responses to customer communications.

VisNetic MailFlow tracks the use of standard responses automatically, on a per-agent basis. The system then allows agents super-quick access to the standard responses they use the most, as well as their "favorites".

VisNetic MailFlow can also help your organization enforce standards and policies with the use of standard responses. VisNetic MailFlow enhances employee accuracy and productivity!