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Installation Support Contract

Setup includes installation and configuration on a single computer (the computer with Internet connectivity) and verification of Internet connectivity from a single windows client computer, intend to access WinRoute Firewall. The browser will be used to verify software operation from the client computer. may be used to verify firewall operation.

Note : Single installation defines the software install on a computer using the products minimum system requirements. Product installation may require assistance using Remote Control Software, such as VNC. Successful product installation is at the sole discretion of the support technician. Product Installation Support Contracts entitle customers to email, phone and live chat options for assistance with a single product installation. This is a one-time technical support contract.
Email technical requests are processed within one business day, excluding weekends and holidays. Live Chat and Phone is available Monday through Friday, 9:00 AM to 5:00 PM ET.
Installation Priority Support Contracts are available for $179.95 per product.

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"I have never seen more responsive and knowledgeable tech support. I have been in this business since the 8088 processor and I have dealt with many incompetent (the norm) tech support. I don't know what you did differently but PLEASE keep it up.

"....your support is the best in the industry.
That is what makes your product!"

Bob Marchand
Network Manager
Blue Rock Industries
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